Apr 16
Content

Being a contractor, I deal a lot with other contractors and construction related companies.  I make calls frequently, and consistently end up at voice-mails.  I understand most businesses are just too plain busy to answer every call and its even more difficult for the small 'one man and a truck' operations where the person with the phone might be on a roof with tools in hand.  Your customers, other contractors or home owners, get it too, but the voice-mail greetings...

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Mar 14
Content

When you’re running a business that provides a service, such as an HVAC contractor, you need to manage the workflow so that your employees remain busy on a consistent basis. This isn’t always easy. Your service business is not run in the same way a factory is, where you can continue to produce product and keep it in inventory for later. When you’re providing a service the challenge for management and for everyone else is how to keep a...

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Feb 17
Content

Estimates.  Estimates.  Estimates.  They all take time.  Some take a lot of time.  Some are more likely to convert to a sale and others are likely to do nothing but waste time.  Some estimates aren’t even for clients or projects in your target market.  Oh yea, everyone wants them for free. "Do you all do FREE ESTIMATES?”  That’s often the opening words we hear from a client during their initial inquiry, righteously so.  I even advocate displaying ‘Free Estimates’...

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Feb 13
Content

Most businesses are fortunate enough to keep all of their operations relatively contained.  They've got an office or factory where all of the awesome employee's work like bee's and produce awesomeness in harmony.  No outside places to go or people to meet with.  Those of us in field service businesses can only fantasize about those luxuries. Running A Field Service Business Is Chaotic and Can Be Expensive Most people who have ran a field service business don't fully understand the wrath...

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Feb 13
Content

I’m looking for my trash… I mean a yellow pages book.  Occasionally they get delivered, and then they get moved right to the trash.  I wouldn’t know where else to look for one.  I only know one person who uses the yellow pages, I just met today.  With that in mind I will consistently send the yellow page sales rep, who is trying to get my construction businesses to advertise, walking. Here’s a few more reasons why… In...

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Feb 13
Content

As the owner of what is essentially a field service business, one of my largest challenges is getting notifications to my guys.  Notifying them is the easy part.  Cell phones and text messages make that simple.  The difficult part is remembering to notify them, and notifying them at the right time. It’s easier said than done.  After all, my employees aren’t right in front of me where I have a visual reminder of their presence, their needs, and...

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    Natalie

    Hello my name is Natalie and I just wanted to send you a quick message here instead of calling you.…

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    bickyg

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